Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website, register for events, sign up as a volunteer, or make a donation. This may include:

• Contact Information: Name, email address, mailing address, and phone number.
• Payment & Donation Information: When you donate, financial transactions are handled by third-party processors (such as Zeffy or Zelle). We do not store complete credit card numbers or bank account login details on our servers.
• Volunteer/Engineer Data: Information provided during onboarding, background checks, or technical configurations.

2. How We Use Third-Party Services (Zeffy and Zelle)

• Zeffy: When you donate through Zeffy, you are subject to Zeffy's privacy policy and terms of service. Zeffy collects your payment details to process the transaction and passes basic contact and donation amounts to us so we can issue receipts and track campaign goals.
• Zelle: If you donate via Zelle, your banking institution and Zelle handle the transfer. We receive your name and the associated phone number/email tied to the transfer for accounting and acknowledgment purposes.

3. Internal Access to Information

We restrict access to your personal information. Only authorized staff, vetted volunteers, and technical engineers who require the data to perform legitimate organizational duties (such as maintaining our database, processing acknowledgments, or managing software) are granted access. All individuals with access are bound by confidentiality obligations and data security protocols.

4. How We Use Your Information

We use the information we collect to:

• Process donations and send tax receipts/acknowledgments.
• Communicate with you about our programs, updates, events, and volunteer opportunities.
• Improve our website, operational safety, and internal record-keeping.
• Comply with legal and accounting obligations.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We will only share your information under the following limited circumstances:

• With trusted service providers (like payment processors) who assist us in operating our website and conducting our operations, subject to confidentiality agreements.
• When required by law, subpoena, or court order, or to protect the rights, property, or safety of our nonprofit, donors, or the public.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, destruction, use, modification, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure.

7. Your Choices & Opt-Out

If you wish to review, correct, or delete the personal information we have on file for you, or if you wish to opt-out of receiving communications from us, you may contact us at:

• Email: info@the-bridge-project.org

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."